Return Policy

Thank You for Shopping at https://bloomfreshflower.com

If, for any reason, you are not completely satisfied with a purchase, we invite you to review our Policy.

The following terms are applicable for any products that you purchased with us.

We want you to be happy with your purchase. However, returns will only be accepted under specific conditions as outlined below:

Defective Products Only: Returns will be accepted only if the product is defective upon delivery.
Products purchased from physical stores are not eligible for return.
No exchanges will be allowed.

For any defective products, please follow the instructions below to initiate a return:

Package Securely: Ensure the product is packed securely in its original packaging or a similar sturdy box to prevent further damage during transit.
Include Documentation: Attach the original receipt or proof of purchase with your return package.
Label Correctly: Clearly mark the return address provided by us on the package. Remove any old labels to avoid confusion.
Use Reliable Shipping: Use a trusted shipping service with tracking to ensure safe delivery of the return.
Retain Proof of Shipment: Keep the tracking number or shipping receipt until the return is confirmed.

Refunds are applicable only for defective products that are returned within 7 days of purchase.

To be eligible for a refund:

The product must be returned in its original condition.
The product must include the receipt or proof of purchase.
If the product is damaged due to mishandling or improper packaging during the return, the refund will not be processed.

Once we receive the returned item, our team will inspect it to verify the defect. Upon confirmation:

A refund will be processed to the original payment method.
You will be updated on the status of your return through phone or SMS (provided accurate contact details are available).

For any questions or concerns about returns, feel free to contact our customer care team. We’re here to help!